Had a 10 o'clock appointment. Discussed what my car may need with Doug. then went into waiting room and about an hour and a half later car was ready. Doug explained what was done to the car and I was ready to go. No hassle no problem.
We took truck to get oil changed was fast and we are happy, we took the new Buick to get recall done, same thing they offered to wash both for us, which they did. Could not be more happy. Thank you for excellent service, I highly commend Bill Lindsay he is the reason we always go back to Star, he is a man who listens to your concerns and always answers all your questions honestly and we just like his personality with handling people. He is a good employee.
Disappointed in service. Called for an oil change and couldn’t get me in so I took it to my mechanic. Called about fixing my wiring harness that they worked on previously and was told it would be 10 or so days until they could look at it. Told them I was going to take it to my mechanic and send them the bill and suddenly they could get me in. After buying 2 2019 gmc trucks in less than a year I would think they would be more accommodating. If it continues I will definitely not refer anyone to Star.