Had trailer hitch put on. Looks nice. It was a pleasant experience. Still having problems with the radio and calls cutting out. E-mail Mr. Doug Roat to let him know about it. He replied to keep him informed. Don't really like how the low beam headlight are. I think they can be a danger in some situations. ( On curvy up and down country roads ) Not dealers fault the headlights are design the way they are.
Went in after having my windshield replaced so that the guys can replace my inspection stickers, guys took care of me as they always do and Bill is a great service advisor- glad he took care of everything
My service rep, Bill Lindsay, is the best. Always explains service needed and makes sure I am satisfied. Am always taken care of in a timely manner. He's one of the main reasons I go to Star. Everyone else at the dealership is also very helpful when needed, ensuring there is someone handling my service properly.
I was told the tech recommended charging my ac for $300. Had I not questioned why when it was done last summer, it would have been done. I was also led to believe that I needed $2800 in work done to fix a noise, but the tech wasn't 100% sure that would fix it. After spending a lot of time in the dealership and meeting with the service manager I was told it wasn't a safety issue that had to be done. I was in tears over this and felt like I was having services pushed on me that I didn't need. I will not be using your service department anymore.
General Manager did an outstanding job to make me a deal that I felt was the best deal possible and that could only be made at Star! Sales consultant worked to make sure that I felt welcomed at the dealership and made sure that my needs were met. Other personnel were friendly and helpful. I plan to recommend Star to all my friends. Excellent dealership!
The maintenance work went very good, only thing that disappointed me was that they did NOT wash my car afterward. They use to do this, and I know that the Hunyadi dealership ALWAYS washes their cars in for work. Other than that, it was a pleasant experience .