Dylan, John, and Greg made this an all around great experience at Star GMC! Lots of laughs, defiantly a great time, I wouldn’t go anywhere else! Thanks for the patience guys, I LOVE my new Terrain Denali!!!!
Originally was told my in warranty repair was not covered so I cancelled - then read in my manual it was called back and rescheduled based on my reading not because the someone advised me incorrectly - left a poor mark for me
Doug Roat has consistently been responsive and knowledgeable in resolving any issues and a true professional. My only issue was that the loaner policy has changed. I bought a vehicle with the agreement that I would receive a loaner of an equivalent vehicle for as long as I owned the vehicle. I own a yukon denali and was given a base model compact encore with a slow leak in a tire.
Tim was totally honest and very helpful about the problem with my car and I appreciated it,I have never had a bad experience with the dealership.I totally recommend people to go to STAR if they are shopping for a car.